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Getting Started

Anyone can read the content in Comcast Help & Support Forums.

Only Xfinity Internet customers with an active Xfinity account can post messages in the Forums.

 

Here are the steps you will need to take before you can start posting.

 

To Activate your Xfinity account: 

Please use our lookup tool to create, find or recover your XFINITY username.

- You'll need to provide your account number or your date of birth and the last 4 digits of your Social Security Number.This allows us to verify your identity.

 

-- Note: If you are an XFINITY Internet customer accessing the tool from your home, you'll only be prompted for the phone number associated with your account.

 

To create the XFINITY Forum Username:

Click the Sign in or Sign up Button or the Register Link

 RegisterFinal.png

 

      

 Enter your XFINITY credentials

      

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Complete your Forum Profile by entering your forum Username.

 

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Congratulations. Your account is now active!

 

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Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

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