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remove ads from xfinity email page

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Regular Contributor

remove ads from xfinity email page

all of a sudden on my account and my husbands on the right hand side there are ads and the popup blocker keeps trying to stop them.  how do i remove these ads from my account i use edge to view my emails and my husband uses chrome?

 

 

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Gold Problem Solver

Re: remove ads from xfinity email page

If you are asking about Comcast's webmail ("...connect.xfinity.com/appsuite/..."), visit https://my.xfinity.com/digitalads/ and click the "OFF" button under "Email Banner Advertising​". The change might not take effect immediately.

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Regular Contributor

Re: remove ads from xfinity email page

it already shows it is off but i see the add now on all of my email accounts and on the secondary ones it says only primary can change it

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Gold Problem Solver

Re: remove ads from xfinity email page


@Laurie wrote: it already shows it is off ...

If the button says OFF it means ads are ON and you need to click the button to turn them off. Conversely and confusingly, if the button says ON it means that ads have been turned OFF.

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Regular Contributor

Re: remove ads from xfinity email page

thank you it is fixed now.