remove ads from xfinity email page

[Laurie]

all of a sudden on my account and my husbands on the right hand side there are ads and the popup blocker keeps trying to stop them.  how do i remove these ads from my account i use edge to view my emails and my husband uses chrome?

[BruceW · Accepted solution]

If you are asking about Comcast's webmail ("...connect.xfinity.com/appsuite/..."), visit https://my.xfinity.com/digitalads/ and click the "OFF" button under "Email Banner Advertising​". The change might not take effect immediately.

[Laurie]

it already shows it is off but i see the add now on all of my email accounts and on the secondary ones it says only primary can change it

[BruceW]

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@Laurie wrote: it already shows it is off ...

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If the button says OFF it means ads are ON and you need to click the button to turn them off. Conversely and confusingly, if the button says ON it means that ads have been turned OFF.

[Laurie]

thank you it is fixed now.