Contributor
•
410 Messages
remove ads from xfinity email page
all of a sudden on my account and my husbands on the right hand side there are ads and the popup blocker keeps trying to stop them. how do i remove these ads from my account i use edge to view my emails and my husband uses chrome?
Accepted Solution
BruceW
Gold Problem Solver
•
26.5K Messages
5 years ago
If you are asking about Comcast's webmail ("...connect.xfinity.com/appsuite/..."), visit https://my.xfinity.com/digitalads/ and click the "OFF" button under "Email Banner Advertising". The change might not take effect immediately.
0
0
Laurie
Contributor
•
410 Messages
5 years ago
it already shows it is off but i see the add now on all of my email accounts and on the secondary ones it says only primary can change it
0
0
BruceW
Gold Problem Solver
•
26.5K Messages
5 years ago
If the button says OFF it means ads are ON and you need to click the button to turn them off. Conversely and confusingly, if the button says ON it means that ads have been turned OFF.
0
0
Laurie
Contributor
•
410 Messages
5 years ago
thank you it is fixed now.
0
0
user_4921be
Visitor
•
1 Message
4 years ago
Comcast is blasting ads on the home page and on our account login page. It's REALLY tacky and it smacks of lack of security/privacy. I mean on the account login page, really??? I have never seen ads on any consumer, secure account login page, EVER!
1
0