Amsato's profile

Contributor

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19 Messages

Sunday, November 3rd, 2019 4:00 PM

Closed

long running script

It's frustrating to have my mailbox stop running and display "xfinity.com is not responding due to a long running script".  It seems as if this happens every few minutes.  It takes so long to get anything done!  I've seen this long running script problem mentioned in a few other posts going by at least a month.  Why hasn't this been addressed yet?

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New Poster

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2 Messages

5 years ago

Yes.  I am still having this problem and it is infuriating.  I just want to get on and clean up my email and every mouse click takes a long, long time to register.  It takes 10 minutes to do what should be 30 seconds.

New Poster

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8 Messages

5 years ago

Well this morning I see messages saying Comcast has taken ownership of the problem but I am going to try using Firefox instead of EDGE for a while to see what happens. I have always had issues with comcast email where functions such as COMPOSE, REPLY and FORWARD don't work for hours. I hope Comcast has no plans to program autonomous vehicles.

Problem Solver

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341 Messages

5 years ago

Same problem as far back as October, needs to be fixed. I`m think it`s there ads they run. Has nothing to do with how many emails one has.

New Poster

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2 Messages

5 years ago

That has been my suspicion as well.

New Poster

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6 Messages

5 years ago

 

I agree with you 100%

This system costs you more and gives you less.

New Poster

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3 Messages

5 years ago

I too been having this issue since October. I have called Comcast and they have told to use Chrome.

This is frustrating as others have stated. I have a business to run and in the middle of my response to a client it stops. Then it says restart your web browser! Really!  I lost evrything I wrote.

So now I have to use Word to reply and attach the darn thing.  Not acceptable.

If it wasn't that I am tie in with Comcast for all my needs including phone and television service I would have drop them. That is how upset I am. 

So I am trying to fing out what ATT can do for me.

New Poster

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3 Messages

5 years ago

Perhaps Comcast will start listening and resolve the problem. I have been with Comcast for 20 years. I am also a reasonable person. I give them time to fix it.

But they have known of this problem way before last year, so what have they been doing for year?

With the money, we pay them we deserve results and money back for not receiving excellent service.

I am only one person, so they could say big deal let him go somewhere else.

New Poster

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4 Messages

5 years ago

It's frustrating to have my mailbox stop running and display "xfinity.com is not responding due to a long running script". It seems as if this happens every few minutes. It takes so long to get anything done!

New Poster

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1 Message

5 years ago

how do i get rid off and stop it

 

Problem Solver

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341 Messages

5 years ago

@Comcast_CC_XC 

 

Getting really tired of the email freezing up all the time.  How much longer is the fix for this problem going to take? 

New Poster

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4 Messages

5 years ago

WHEN I USE GOOGLE - THIS HAS NOT HAPPENED - HMMMMM!

Contributor

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19 Messages

5 years ago

Just a prompt that 8 days ago (1/21/2020) Comcast accepted responsibility for this promblem.  Have not yet heard how much progress has been made.

New Poster

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8 Messages

5 years ago

While Comcast is working on the problem, I have had no issues so far since switching to Firefox.  It seems like an endless list of computers issues since the Whiz Kids at Microsoft felt the need to go to Windows 10. With all these incompatability issues  between various company's products constantly popping up, I am scared to death of the first time I notice a computer driven, unmanned vehicle beside me on the road. "So sorry sir, our XYZ braking software does not seem to function correctly 100% of the time when used in you particular brand of vehicle."

New Poster

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1 Message

5 years ago

Same pproblem for me.  It is very frustrating. Does Comcast ever intend to address this on-going problem?

Contributor

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19 Messages

5 years ago

For the longest time, Comcast has said this was not their problem.  Usually they blamed it on Microsoft.  Just recently they have taken responsibility for the problem and have pledged to fix it.  It's been 9 days since we have heard anything.

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