About Comcast_CC_XC

Comcast_CC_XC · ‎07-24-2012

Hi Espinosa, We are looking into your account, we will get back to you with an update as early as possible. Thanks

Comcast_CC_XC · ‎06-26-2012

Hello, please send me a private message with the email address that is having the issue and I can take a look. To send a private message, click on "cc_xc" then "send this user a private message". Also include the following details: Please post the following information in your post. Do you use XfinityConnect? The Full or Lite version? Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.) Which browser/version do you use? And- have you cleared your browser cache? Which operating system? XP, Vista, Windows 7, Mac OS X Details of the problem you are having. Regards, CC_XC

Comcast_CC_XC · ‎04-07-2012

We are continuing to work on resolving this issue as quickly as possible. We appreciate your patience as we work through to resolution. Thank you for your posts on this issue. I work directly on the Xfinity Connect Email platform. We have identified the root cause of the username/password login errors related your email account from smartphone/devices, and/or pop client applications. We apologize for any inconvenience this may have caused. If you need to view your email prior to this time, please login via web through: http://xfinity.comcast.net/ using your newest username/password. 1. Please try resetting your password. https://login.comcast.net/myaccount/reset?execution=e2s1 Best Regards, Xfinity Connect Team

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