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Afre you using Chrome for your browser? If so this is a known issue with Google. Until they get it fixed, try disabling the pop-up blocker in Chrome. Or, right-click on the link and open it in a new tab or window. You can also try to drag and drop the link up to the address bar. See here for more information------------------
https://forums.xfinity.com/t5/Email-Web-Browsing/hyperlinks-in-email-won-t-open/m-p/3197364#M206593
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
