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email mailbox is full

amyers2202
New Poster

email mailbox is full

My wife’s email mailbox is full and she is not receiving any emails. When she logs in she gets a message mailbox 98% full. I used to be able to delete email fir example all emails in the entire year 2018 in one go but now I can only delete one screen of emails at a time. Is there not a way I can do it for one whole year at a time?

Latoque
Expert

Re: email mailbox is full

Try doing a date-range search using the format 01/01/2016-12/31/2016.  Onnce the results are there, at the top of the message list click on "All", and then select "Delete all messages".  That should generate a small pop-up asking you if you are sure you want to empty the folder.  See if that works for you.



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umpref54
New Poster

Re: email mailbox is full

Hello: I tried your suggestion verbatim. However, when the popup pops up it ask if I wish to delete all messages in the Inbox (IN FULL)! I'm simply looking to delete an entire year's worth of emails, not everthing is the Inbox. Appreciatively, Dave