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Searching email inbox issues

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Regular Visitor

Searching email inbox issues

Good morning -

 

My email search index seems to be limited. I can't seem to get search results any further back than March 2020 even though I know I have emails from certain people dating back years.

 

Can something be done so that I can search all of my mailbox?

-Thank you

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Expert

Re: Searching email inbox issues

What criterium are you using to search with?  The name, or an email address? A date range?  What have you tried?  ARe you searching All Folders or only a specific one?



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New Poster

Re: Searching email inbox issues

Was this issue ever resolved for you?  I am having the same issue and I cannot seem to get Comcast technical support to fix it.  I've spoken with 7-8 technicians and they refuse to escalate my tickets to the engineering team.