My issued started several months ago. I have tried numerous steps to direct the emails to the incoming box with no success. I followed the suggestion made earlier today, again with no success. When I move the emails from spam to the inbox, they almost immediately go back to spam. This problem does not effect all emails, just several that I have in my contacts list.
Latoque
Expert
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29.5K Messages
4 years ago
Start marking them as "Not Spam" to help train the filters. It could take a lot of markings and some time.
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XfinityCSAEmail
Official Employee
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1K Messages
4 years ago
@Anon268478 I'm sending you a PM to get more information
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Anon268478
Frequent Visitor
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6 Messages
4 years ago
My issued started several months ago. I have tried numerous steps to direct the emails to the incoming box with no success. I followed the suggestion made earlier today, again with no success. When I move the emails from spam to the inbox, they almost immediately go back to spam. This problem does not effect all emails, just several that I have in my contacts list.
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