Community Forum

Moving email addresses to a new account

New Poster

Moving email addresses to a new account

Hello everyone,

My brother-in-law lived with my wife and I for several years, and I created a Comcast email address for him on my account.  He's bought a new home, has his own Comcast account, and would like to keep the email address that he's been using for years.  Is there any way to move that email address from my account to his new account?





Re: Moving email addresses to a new account

It can be done, but it's not a simple process.  You will wind up calling Comcast, and you and your B I L will both have things to do.  See here-------------


But in the meantime, there's no rush, since your B I L can just keep using the account  anyway. 

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!