melissafin's profile

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Sunday, November 17th, 2019 1:00 AM

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Improvements that are not improvements for me.

Am dissapointed with changes made. Will not take me to link in e-mail body to web site or page!  was always just click on it and it would take me to the page or site.

Also cant delete the page of incoming emails as before without deleteing all of them. I don't LIKE the changes they have made in the last year. 

I think the techs are bored and not doing contructive things, Just stuff to make it harder for us.

 

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Expert

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29.7K Messages

6 years ago

Are you using Chrome for your browser?   If so, this is a known issue with Google.  Until they get it fixed, try disabling the pop-up blocker in Chrome.  Or, right-click on the link and open it from that menu in a new tab or window.  Or, just drag and drop the link up to a new tab. See this post for more detail------------

https://forums.xfinity.com/t5/Email-Web-Browsing/hyperlinks-in-email-won-t-open/m-p/3197364#M206593

 

As for the deleting of messages, you can select individual emails, or groups of them by checking one, holding down the Shift key and scrolling up or down until you get to the last one and check it.  That will select everything in between the two.  Then just hit the Trashcan icon in the toolbar.

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