Contributor
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29 Messages
Happy.superlucky.xyz
THe message says you can qualify for (list of items) by only answering 9 questions. You are one of only a 100 select Xfinity customers to be selected. The Xfinity logo is on the dialog. Click OK and you could end up in a phishing scam - because they want your email. How do you contact anyone at Xfinity/Comcast to find out and verify any legitimacy to this JUNK? THere is no way to get a security officer for advice. My bank has easy ways to send the fallacious email and contents to them to help squelch these schemes - but Xfinit? Cannot find a single path to take.
If I go and select the 'OK' and pull the full address of the linked page - nothing resembling an Xfinity address shows up - just happy.superlycky.xyz/........ So, why does Xfinity not have a link directed to Security issues - not just a download some piece of semi junk from Norton Security (oh, and for the first year get a minimal discount on LifeLock... grrr.)
Accepted Solution
BruceW
Gold Problem Solver
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25.5K Messages
4 years ago
Follow the "Report Spam and Phishing Emails" link on https://internetsecurity.xfinity.com/help/report-abuse/ and the "Report Phishing Emails" instructions listed under that heading.
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Tom325
Contributor
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29 Messages
4 years ago
For something that should be right at the top of support - this is a long chain of linkage.
That is why I posted my message - I did manage to get two phone numbers from the local Xfinity store for MidWest offices and the Security Director -
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