Community Forum

E-Mail Accounts

joek41
New Poster

E-Mail Accounts

Just signed up for package service. How many e-mail accounts can I have for my family. Need to know if there is a way for my wife to have one also. If yes, how do I create it for her? Thanks.

jav6joev
Bronze Problem Solver

Re: E-Mail Accounts


@joek41 wrote:

Just signed up for package service. How many e-mail accounts can I have for my family. Need to know if there is a way for my wife to have one also. If yes, how do I create it for her? Thanks.


You are allowed seven email accounts.  Check out https://www.xfinity.com/support/articles/stay-connected-with-email

and https://www.xfinity.com/support/articles/adding-new-user-names-or-email-addresses

Joe V
(not a Comcast employee, just another paying customer)
BruceW
Gold Problem Solver

Re: E-Mail Accounts


@joek41 wrote: ... how do I create it for her? ...

Note that the "adding-new-user-names-or-email-addresses" support article posted above, which once contained both "Add User" and "Invite User" instructions, now contains only "Invite User" instructions. Oddly, you may or may not have the Invite option in My Account / Users. We once had it in my service area in South-Central PA, but it was removed long ago, leaving only the "Add User" option.

 

The Forum post "How to Add, Invite, and Manage Users" by Forum Administrator ComcastJessie at https://forums.xfinity.com/t5/Internet/ANSWERED-How-to-Add-Invite-and-Manage-Users-on-Your-Xfinity/t... contains both "Add User" and "Invite User" instructions

 

Finally, to use the UserID you create as an email address, just add @comcast.net to the end of it.