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Continually getting message from Xfinity to reset password due to Security Review

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New Poster

Continually getting message from Xfinity to reset password due to Security Review

I have seen other posts dating back to February 2020 about users getting weekly requests from Xfinity to reset their password due to a Security Review detected potential issue.  Users getting this request understandably were  upset.  I replaced my modem and ran Norton as xfintiy security suggested less than one week later got another request to reset password.  This request ocurres once a week.

 

Does any one have any idea how to stop this.  

 

Here is link to other posts

https://forums.xfinity.com/t5/Email-Web-Browsing/Repeated-forced-password-resets/td-p/3291607

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Official Employee

Re: Continually getting message from Xfinity to reset password due to Security Review

@dsiegel1 I am sending you a PM 


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