dsiegel1's profile

New Poster

 • 

4 Messages

Tuesday, October 27th, 2020 8:00 AM

Closed

Continually getting message from Xfinity to reset password due to Security Review

I have seen other posts dating back to February 2020 about users getting weekly requests from Xfinity to reset their password due to a Security Review detected potential issue.  Users getting this request understandably were  upset.  I replaced my modem and ran Norton as xfintiy security suggested less than one week later got another request to reset password.  This request ocurres once a week.

 

Does any one have any idea how to stop this.  

 

Here is link to other posts

https://forums.xfinity.com/t5/Email-Web-Browsing/Repeated-forced-password-resets/td-p/3291607

This conversation is no longer open for comments or replies and is no longer visible to community members.

Official Employee

 • 

103 Messages

5 years ago

@dsiegel1 I am sending you a PM 

forum icon

New to the Community?

Start Here