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Appsuite webmail v7.10.0-1-3

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Gold Problem Solver

Appsuite webmail v7.10.0-1-3

In Appsuite webmail v7.10.0-1-3:

 

1. The "Select All" checkbox has been replaced with an oddly named "All" dropdown. Please restore the "Select All" checkbox, or add "Select All" as one of the "All" dropdown options. Without "Select All", tasks I was able to perform in 2 or 3 clicks now can take a dozen or more.

 

2. The browser title bar displays "Inbox - Mail - [My Full Name!!!] - Xfinity Connect" or "Mail - [My Full Name!!!] - Xfinity Connect". Please remove the full name from the title bar. If I'm in a public place, do I want my full name visible full-time at the top of the webmail screen? No, I do not.

 

3. The new Compose window is far too small. Even with the "Maximize" option turned on, Compose does not make full use of the available screen space.

 

4. "Settings / About" no longer allows me to copy the Version number. As manually reading and typing the version number is error-prone (at least, it is when I try to do it) the ability to copy and paste should be restored.

 

Thank you.

 

Edit: Full name wording; ETA: Version number not copyable

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Gold Problem Solver

Re: Appsuite webmail v7.10.0-1-3

And suddenly I find I'm back to Appsuite webmail version 7.8.4-6-107. That's fine with me, but what the ding-dong Comcast? What's going on?

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Expert

Re: Appsuite webmail v7.10.0-1-3

@BruceW

 

How are you accessing the Inbox?  I did a little testing, and using Edge and Firefox I still get "Select all".  With the same account using Vivaldi I get "All".  Clicking on it gets me a menu that has "All messages in this folder" as an option, but it's greyed-out.  There appears to be no way right now to mark all messages in any folder with the new arrangement.  So it may be partly browser related.  However, as I mentioned in the other thread, not all of my Comcast accounts have been affected, at least not yet.  

 

But if I sign into the Michigan secondary account using Edge I get "All".  If I sign into the same account using Vivaldi I get "Select all".  This is the menu I get if I click on "All"------------------------------------------

 

 

New All button.PNG

 

The option to "Mark all messages as read" is not functional.  I think I'm going to escalate this thread and see if we can get some traction on what's going on.



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Re: Appsuite webmail v7.10.0-1-3


@Latoque wrote: ... How are you accessing the Inbox?  I did a little testing, and using Edge and Firefox I still get "Select all".  ...

ATM Firefox and Chrome are seeing v7.8.4-6-107 with "Select all", while Edge and IE11 are seeing v7.10.0-1-3 with "All". Earlier both Firefox and Chrome were getting v7.10.0-1-3 as well. Curiouser and curiouser!

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Re: Appsuite webmail v7.10.0-1-3

And now today 10-25, Chrome, Edge, and IE11 are getting v7.8.4-6-107 with "Select all", while Firefox is seeing v7.10.0-1-3 with "All", and still cheerfully announcing MY FULL NAME AT THE VERY TOP OF MY EMAIL WINDOW, for all to see! Ugh!

Gold Problem Solver

Re: Appsuite webmail v7.10.0-1-3

Today 10-26, Firefox, Chrome, and Edge are getting v7.8.4-6-107 with "Select all", while IE11 is seeing v7.10.0-1-3 with "All", and all the problems listed in the OP. Not acceptable!

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Gold Problem Solver

Re: Appsuite webmail v7.10.0-1-3

Today 10-27, we're back to the lineup from two days ago: Chrome, Edge, and IE11 are getting v7.8.4-6-107 with "Select all", while Firefox is seeing v7.10.0-1-3 with "All".

 

Come on Comcast. What is this craziness???

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Gold Problem Solver

Re: Appsuite webmail v7.10.0-1-3

Now on 10-28, Firefox, Chrome, Edge, and IE11 are all getting v7.10.0-1-3 with "All". R.I.P v7.8.4-6-107 with "Select all", hello brand new set of bugs and poor design decisions.

 

To repeat my main complaints about this version:

 

1. The "Select All" checkbox has been replaced with the oddly named "All" dropdown. Without "Select All", tasks I was able to perform in 2 or 3 clicks now can take a dozen or more. Please restore the "Select All" checkbox, or add "Select All" as one of the "All" dropdown options, or as a right-click option. 

 

2. The browser title bar displays "Inbox - Mail - [My Full Name!!!] - Xfinity Connect" or "Mail - [My Full Name!!!] - Xfinity Connect". If I'm in a public place, do I want my full name visible full-time at the top of the webmail screen? No, I do not. Comcast has saddled us with a useless security risk. Please remove the full name from the title bar. 

 

3. The new Compose window is far too small. Even with the "Maximize" option turned on, Compose does not make full use of the available screen space. Please fix.

 

4. "Settings / About" no longer allows me to copy the Version number. As manually reading and typing the version number is error-prone (at least, it is when I try to do it) the ability to copy and paste should be restored. Please fix.

 

ETA:

 

5. Please provide an audible and/or visual New Mail indication. That's an option in nearly every email program or app that was missing from Appsuite from the very beginning.

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Official Employee

Re: Appsuite webmail v7.10.0-1-3

Thanks for the feedback. 

 

  • The select all fix is already in the works and will take a bit of time to go through the normal processes to get out to everyone.  Especially since we want to give the current release time to bake to allow for feedback like this. 
  • Agreed around the full name in the browser title, I will follow up on that one

  • Copy and paste version  - strange one I will look into it
  • Compose window - We will have to see what flexibility we have around the size, but this feedback isn't prevalent so far

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New Poster

Re: Appsuite webmail v7.10.0-1-3

Yes don't you think that sometimes things are updated just for the sake of updating with no real benefit to the update?  Hopefully the select all feature is fixed soon. Thanks for your reply.

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New Poster

Re: Appsuite webmail v7.10.0-1-3

And what good is it to "mark all as read?"  For me, nothing!

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Regular Visitor

unable to select all emails to delete is a problem

Up until a week or so ago I went to my inbox and was able to select all emails and then go through and uncheck the ones I wanted now I have to delete one at a time. This is a very bad idea. Why do you fix something that is not broke. The drop down menu for read messages etc. helps me in no way.

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Re: Appsuite webmail v7.10.0-1-3


@ComcastGabriel wrote: ...
  • The select all fix is already in the works ...
  • Agreed around the full name in the browser title, I will follow up on that one
  • Copy and paste version  - strange one I will look into it
  • Compose window - We will have to see what flexibility we have around the size ...

Thank you. I should have included an item which has been missing from Appsuite webmail from the beginning:

 

5. Please provide an audible and/or visual New Mail indication.

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New Poster

Re: Appsuite webmail v7.10.0-1-3

Sure is taking a long time to fix something that used to exist.  Useless update.

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New Poster

Re: Appsuite webmail v7.10.0-1-3

I found a work-around of sorts. If you check the top box, and then while holding the select key, click on another box lower down the email list to select all of the emails between the boxes.

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New Poster

Re: Appsuite webmail v7.10.0-1-3

Genius. Thank you.  Still don't understand why that was an "update" to do away with that box, but this does work.

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Gold Problem Solver

Re: Appsuite webmail v7.10.0-1-3


@ComcastGabriel wrote: ...
  • The select all fix is already in the works ...
  • Agreed around the full name in the browser title, I will follow up on that one

  • Copy and paste version  - strange one I will look into it
  • Compose window - ... this feedback isn't prevalent so far

A month has passed, and no improvement. We'e still flipping randomly between v7.10.0-1-3 and v7.10.0-1-9, both of which suffer from the problems listed.

 

Will we ever see any of these fixes???

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New Poster

Re: Appsuite webmail v7.10.0-1-3

Yes, questions answered, but not to my satisfaction.  Just fix it, why wait?  Not enough

feedback? that is because most don't know whom to turn to complain. The compose window is one third the size it used to be, how in anyway is that helpful?  EVERYONE I know hates a screen change  . . .  what would compell you to change it?

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Expert

Re: Appsuite webmail v7.10.0-1-3

All-------for the "Select all" issue-----------I don't think its really an issue.  You already have an alternate way to do the exact same thing.  When looking at the Inbox list, just select an email, or check the box next to it, then on your Windows keyboard hit Cntrl-A.  That will "select-all".  Same number of clicks---------just a different path to the same result.

 

Just sayin.



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Re: Appsuite webmail v7.10.0-1-3


@ComcastGabriel wrote: ... select all fix ...

Thanks for adding "Select all messages" to the "All" dropdown options list in Appsuite webmail v7.10.0-1-22. Much appreciated! It's not as convenient as the late lamented "Select All" check box, but better than nothing.

 

But we still have these problems:

 

  • Title bar still displays My Full Name!!! Unacceptable!
  • Even with "Maximize" turned on, Compose window still does not make full use of the available screen space.
  • Still can't copy the Version number from "Settings / About".
  • Still no audible or visual New Mail indication.

ETA: When the compose screen is "shunk", the Undo, Redo, Formats, font names, and Link items disappear from the HTML toolbar without notice. So add to the Bug List:

 

  • Please fix the "missing items in shrink mode" problem. If it can't be fixed, provide some indication that the toolbar is incomplete.

In Firefox, Chrome, Edge. and IE the two Compose modes look like:

 

Shrunk:

XcCwShr1.png

 

Maximized:

XcCwMax1.png

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Gold Problem Solver

Re: Appsuite webmail v7.10.0-1-3

Two months later, and still on v7.10.0-1-22, we still have these problems:

  • Title bar still displays My Full Name!!! Unacceptable!
  • Even with "Maximize" turned on, Compose window still does not make full use of the available screen space.
  • Please fix the "missing items in shrink mode" problem. If it can't be fixed, provide some indication that the toolbar is incomplete.
  • Can't copy the Version number from "Settings / About".
  • No audible or visual New Mail indication.

Why does the title bar display my full name anyway? Does Comcast think I might forget it? Why not include my account number? Social Security number? Home phone number? I might forget them!

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Gold Problem Solver

Re: Appsuite webmail v7.10.0-1-3

Four months later and still on v7.10.0-1-22, we still have all of the problems reported in my March 2 message above, plus:

 

  • If you compose an email, save it as a draft, and then edit and send that draft, webmail will include a read receipt request even if you have that preference turned off.
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Gold Problem Solver

Re: Appsuite webmail v7.10.0-1-3

With the Appsuite version still showing v7.10.0-1-22, the title bar now displays my email address instead of my full name. Is that an improvement? And we still have these problems:

  • Even with "Maximize" turned on, Compose window still does not make full use of the available screen space.
  • Please fix the "missing items in shrink mode" problem (see 12-20-2019 post). If it can't be fixed, provide some indication that the toolbar is incomplete.
  • Can't copy the Version number from "Settings / About".
  • No audible or visual New Mail indication.

And:

  • If you compose an email, save it as a draft, and then edit and send that draft, webmail will include a read receipt request even if you have that preference turned off in Settings. Note:
  1. After initial Compose: No "X-OX-Notification:" header. When this email is received, Appsuite does not display a read receipt request.
  2. After first draft edit: "X-OX-Notification: false" header added. When this email is received, Appsuite displays a read receipt request. ???
  3. After second draft edit: "X-OX-Notification: [SenderEmailID]@comcast.net": header added. When this email is received, Appsuite displays a read receipt request.

Please fix!

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Re: Appsuite webmail v7.10.3-0-54

With the Appsuite version v7.10.3-0-54:

  • The problem with bogus read receipt requests being generated after saving a draft, editing that draft, and then sending it appears to be fixed. 
  • The View dropdown adds three selection items:
  1. Folder view: an alternate way of doing Show Folders / Hide Folders.
  2. Exact dates: Shows the date and time of messages from previous days, instead of "Yesterday" or the 6 previous days of the week. Also lists the time as well as the date.
  3. Message size: allows or suppresses display of that column.
  • The View dropdown also adds an undocumented "Statistics" link.

But:

  • Save (as draft) was inexplicably removed from Send / Save / Discard buttons in the Compose window and now only appears after clicking Discard. Huh?!?!?

These problems remain:

  • Even with "Maximize" turned on, Compose window still does not make full use of the available screen space.
  • Items in the HTML toolbar disappear in shrink mode with no warning (see 12-20-2019 post).
  • Can't copy the Version number from "Settings / About".
  • No audible or visual New Mail indication.