Bunnyl's profile

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Friday, February 19th, 2021 1:00 PM

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are xfi pods still back ordered?

I ordered an xfi pod on Feb 6th.  Never got a confirmation but after an hour on the phone they told me the order was there and it would be in stock by Feb 12 but still nothing - No order confirmation, no shipping/tracking info   NOTHING  Anyone else having this problem?

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Gold Problem Solver

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541 Messages

4 years ago

Good morning, @Bunnyl, and thank you for reaching out through our Communities Forum page! You've reached the right place for assistance with your xFI Pod order! 

 

To get started, please send me a private message and include your first and last so I can assist you. To send me a Private Message, please click my name “ComcastMacey” and click “Send a message”.

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@XfinityMacey When will pods be back in stock? Thanks 

Official Employee

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1.4K Messages

Hi, @user_8b05ad. It is best to create your own post going forward than to post on an old thread that may not get attention. I would be happy to help with any questions concerning xFi pods. I don't see any notifications that pods are back-ordered or similar. Can you give me more details on what you are running into or any notifications you received?

I no longer work for Comcast.

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