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Can I get a self install for XG1v4? Gotta new 4K UHD TV!

Official Employee

Re: XG1v4?

Hello and Happy Wednesday! I hope you’re having a great start to the week! I also appreciate you taking a moment out of your day to reach out to us on our Community Forums! You’ve reached the best place and perfect person to help with virtually all of your account needs! Going forward, we can definitely explore options to send out a self install kit for our latest XG1v4 device now that you have a compatible 4K TV! Congrats! To get the ball rolling on this process, please send us a private message by clicking my name "ComcastJosephW" then select "Send a Message" on the right side with your name and service address to get started. Thanks again for both your time and interest!

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