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XG1v4 request

Regular Visitor

XG1v4 request



I would like to upgrade my X1 TV box for a XG1v4. Could you please send me a self install kit?




Official Employee

Re: XG1v4 request

Hi @sylvaina and thank you for reaching out to us via our Forum. We are super happy to help you with upgrading your Xfinity TV with our awesome X1 equipment. Would you please send us a private message with your full name along with your entire address so we can look at the option for what we call a Getting Started Kit formally known as Self Install Kit. Just click on my name at the top of this message ComcastPeterH and you will see a new screen pop up with a spot for you to send me a message. Looking forward to helping you! 

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