Will Serve Request - New Multifamily Development

I have found a solution to this problem and no longer need assistance.

Excuse me, can I ask how you solved the problem? I am trying to get a will serve letter too. Thanks!

Hello @BradS_93, we appreciate you reaching out to us on Forums about a will serve letter. We are thankful for your interest in our services and I am delighted to hear you received help with this. Please be sure to reach out to us for any future issues or concerns, we would love to help! Thank you. 

Hello @qianqianbunny, thanks for reaching out to us on Forums! We would be more than happy to assist you with requesting a will serve letter. I see you have already sent us a private message and we have responded. 

Thank you for your prompt response! That is amazing!

@ComcastAmira Excuse me, I just want to follow up on the request I sent last week. I was hoping to get a will serve letter from Comcast. I sent the required information to you as a private message. However, I cannot follow up on the private message or send you a new message. Is there an issue? Thank you for your help.

@ComcastDena Thank you so much for your help! Can you teach me how to send you a message? I clicked the private message button but could not find you...

@ComcastJosephW , thank you so much! It probably is a very stupid question. But where is the "Xfinity Support" handle?

@ComcastJodie Thank you for such a prompt response! I see what you mean now... You meant that I should type "Xfinity Support" as a name. Got it. I will know next time. :)