Thank you for visiting the forums! Sorry to hear about your issues.
I've asked an employee to assist you. You should expect a reply in this thread.
Good afternoon, Zmerkerson. I can help! 🙂 To begin, please send me a PM with your first and last name and we will get it added for you.
To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.