Hi @user_41c27b, I would be happy to help and look into your concern. send me a private message with your full name (and the account holder's name if different from you) and the numbers associated with your service address. To send me a private message,
click the chat icon, then the pencil/pad and then Xfinity support.
I no longer work for Comcast.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Hello and thank you! I really appreciate you being a member of the Comcast Family! Please create an original post and then send me a private message with your name and service address by clicking on the chat icon at the top right of the page.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Hi there! We would be happy to assist you. Can you initiate a chat and start with your full name and address? To start a chat, please click the chat icon in the top right of the page! Search for Xfinity Support, if needed. Talk to you there!
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Nerd
Expert
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24.4K Messages
4 years ago
Thank you for visiting the forums! Sorry to hear about your issues.
I've asked an employee to assist you. You should expect a reply in this thread.
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CCMorgan
Gold Problem Solver
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3.3K Messages
4 years ago
Good afternoon, Zmerkerson. I can help! 🙂 To begin, please send me a PM with your first and last name and we will get it added for you.
To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.
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user_41c27b
Visitor
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1 Message
4 years ago
I am having the same issue - want to add unlimited data but getting “temporarily unavailable” error. Can someone help? Thanks in advance!
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user_cf3ddb
Visitor
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1 Message
4 years ago
Same issue here. I want to add it but it fails every time. Help!
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user_5467d0
Visitor
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4 Messages
4 years ago
I'm getting having the same problem I can't add unlimited data, very frustrating.
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Ekkla85
Visitor
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2 Messages
4 years ago
I'm having the same issue
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user_5467d0
Visitor
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4 Messages
4 years ago
I am having the same problem
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user_5467d0
Visitor
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4 Messages
4 years ago
The only thing that is worse than trying to get help on these forums is actually trying to get someone on the phone.
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