strmshdw's profile

New Poster

 • 

1 Message

Wednesday, January 20th, 2021 6:00 PM

Closed

Unlimited data unavailable

Will a support person assist me in configuring unlimited data for my account?  It shows "Temporarily unavailable The product you’re interested in isn’t available for purchase at this time. " and I have seen others have success with assistance.

 

-thx

This conversation is no longer open for comments or replies and is no longer visible to community members.

Contributor

 • 

93 Messages

4 years ago

I was getting this because I live in one the "grace period" states where the cap doesn't kick in until march.  I opted to get xFi complete which includes unlimeted and costs less

Expert

 • 

31.9K Messages

4 years ago

@strmshdw 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.

Gold Problem Solver

 • 

3.3K Messages

4 years ago

Hi, strmshdw. Good afternoon, thanks for posting! I can definitely help you add unlimited data to your account. You came to the right place for help. 🙂 Please send me a PM with your first and last name, we will go from there. 

 

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  

 

Thanks!

forum icon

New to the Community?

Start Here