Unlimited data unavailable

Will a support person assist me in configuring unlimited data for my account? It shows "Temporarily unavailable The product you’re interested in isn’t available for purchase at this time. " and I have seen others have success with assistance.

-thx

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Responses

Gottahavit

Contributor

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93 Messages

4 years ago

I was getting this because I live in one the "grace period" states where the cap doesn't kick in until march. I opted to get xFi complete which includes unlimeted and costs less

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Again

Expert

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31.9K Messages

4 years ago

@strmshdw

Your issue has been escalated to the Comcast Corporate Team available to the Forums. A member of that team will reply to your post as quickly as they are able, so check back often.

In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.

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CCMorgan

Gold Problem Solver

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3.3K Messages

4 years ago

Hi, strmshdw. Good afternoon, thanks for posting! I can definitely help you add unlimited data to your account. You came to the right place for help. 🙂 Please send me a PM with your first and last name, we will go from there.

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.

Thanks!

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Customer Service

strmshdw

Unlimited data unavailable

Gottahavit

Again

CCMorgan

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