CrystalWine's profile

Regular Visitor

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1 Message

Thursday, February 18th, 2021 3:00 PM

Closed

Texas weather outage

No service for three days. I want to request credit for 3 days outage from Feb 15 thru Feb 17 (inclusive)

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Official Employee

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6.9K Messages

3 years ago

Welcome to the Xfinity Forum, @CrystalWine. We appreciate you for using the Xfinity Forum to request a credit for the amount of time you were without service. My team and I would be happy to assist you. Please send a private message by clicking on my name, "ComcastChe," and then click send a message. In the body of your message, please verify your first and last name, the account holder's name if different from you, and the numbers associated with your service address. 

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