Community Forum

Texas Winter Outage Credit

montyqueener
New Poster

Texas Winter Outage Credit

My Xfinity service was also down on Mondat 2/15 & Tuesday 2/16 - is it possible to apply for a credit?  I saw a post in our community facebook page about it, but it has been removed? 

 

Thank You, Monty

ComcastPeterH
Official Employee

Re: Texas Winter Outage Credit

Hello @montyqueener and thank you for reaching out to the Comcast Digital Care Team via our Forums. Being without service would be frustrating and never something we want for you to deal with. I would also be reaching out as well if I was in your shoes too! Rest assured you are in good hands with out team of experts to make sure we provide you with the correct resolution. 

 

I would like to first ask has your service been restored? 


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