Hello Aaschilling11. Thanks for visiting and posting on our Forum. I can assist with submitting a Serviceability request if you are requesting to find if we can offer service to a new address. Please send me a private message and include your full name, complete home address, and primary contact phone number so I can assist you. You can click my name (ComcastJoeTru) to view my profile, and then click "Send a private message" to private message me.
Hello and thank you for reaching out to us via our Forums. We will be happy to set up a serviceability request ticket via a survey to see about providing our wonderful service to your new location. Would you please send us a direct message with your full address along with your entire name too please?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
XfinityJoeTru
Official Employee
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7K Messages
6 years ago
Hello Aaschilling11. Thanks for visiting and posting on our Forum. I can assist with submitting a Serviceability request if you are requesting to find if we can offer service to a new address. Please send me a private message and include your full name, complete home address, and primary contact phone number so I can assist you. You can click my name (ComcastJoeTru) to view my profile, and then click "Send a private message" to private message me.
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98370_user
Visitor
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2 Messages
5 years ago
How can I request a suitability survey for my new address? It's not recognized on the Xfinity site.
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