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Outage credit in Oregon

Kpemberton
New Poster

Outage credit in Oregon

Hello! We just experienced an outage in Keizer, Oregon and I was wondering if we are eligible for an outage credit? I understand that it was weather related but we did lose 2 days of service and I lost the ability to work. Thank you for your response. Kp
ComcastMichele
Official Employee

Re: Outage credit in Oregon

@Kpemberton Thanks for taking the time to reach out to us. I am so sorry to hear that you experienced a service disruption. I know that I rely on my connection at home for everything and any service issue that I may have is way to frustrating. 2 days is a long time for the services to be impacted and I would love to look further into the disruption. Can you please reach out through private message (find out how to do so with this link https://comca.st/3dgEJPT) with your first and last name, name on the account if different and service address? 


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