Hey there, sarapp01, thanks for reaching out through Forums regarding your service interruption. I work from home myself and I know how important it is to have your service up and running. I definitely apologize for the inconvenience regarding any service interruptions. We would be happy to take a look at the details of any service interruption in your area. Can you please send us a Private Message with your full name and full address so we can pull up your account?
To send a private message, please click my name "ComcastJeniece" then select "Send a Message" on the right side.