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New account, wrong address-what to do?

peach3
New Poster

New account, wrong address-what to do?

Hello, I just purchased internet service and the installation kit is on its way. However, I noticed when in an email that the address is wrong, how can I fix this?

ComcastJeniece
Official Employee

Re: New account, wrong address-what to do?

Hey there, peach3, thanks for reaching out through Xfinity Forums! I am so excited to hear that your internet installation kit is on the way to you! We really appreciate you joining the family and I definitely want to make sure that your equipment and services are set up at the correct address. Can you please send us a Private Message with your full name and your full address so we can ensure everything is set up correctly for you?

 

To send a private message, please click my name "ComcastJeniece" then select "Send a Message" on the right side.


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