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Hey there @ jakobfisher! I hope you're having a great day so far. My team is here to help make sure you get the help you need. What kind of ticket did you open with us and need an update on? Please feel free to send me a private message with your first and last name so that we can discuss any account specific information securely together. To send me a private message, please click on my name <ComcastKatieMS>, then select "Send a Message" on the right side.
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Thank you for the private message, @jakobfisher, I just responded to you privately where we can continue to work together going forward.
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Hi, @jakobfisher. I can imagine how frustrating this must be, I would be frustrated as well if my service was down. To look into this and discuss it further, we would need to do that via a private message, if you can continue our conversation on that thread, please.
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
