jakobfisher's profile

New Poster

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5 Messages

Tuesday, February 16th, 2021 3:00 PM

Closed

Need an Update on a ticket

Need an update on a ticket. 

This conversation is no longer open for comments or replies and is no longer visible to community members.

Official Employee

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744 Messages

4 years ago

Hey there @ jakobfisher! I hope you're having a great day so far. My team is here to help make sure you get the help you need. What kind of ticket did you open with us and need an update on? Please feel free to send me a private message with your first and last name so that we can discuss any account specific information securely together. To send me a private message, please click on my name , then select "Send a Message" on the right side.

Official Employee

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2.4K Messages

4 years ago

Thank you for the private message, @jakobfisher, I just responded to you privately where we can continue to work together going forward. 

New Poster

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5 Messages

4 years ago

Thanks Katie PM sent.

New Poster

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5 Messages

4 years ago

My internet has been down for a week. The line is literally hanging in the street. No one has even come by to look or hook back up. Can’t even call to speak to a real person. I freaking hate this company.

Official Employee

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923 Messages

4 years ago

Hi, @jakobfisher. I can imagine how frustrating this must be, I would be frustrated as well if my service was down. To look into this and discuss it further, we would need to do that via a private message, if you can continue our conversation on that thread, please. 

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