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Long time Customer for 20 plus years

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New Poster

Long time Customer for 20 plus years

I see that you are giving new customers 2 months of free internet.  How nice.  What about your LONG TIME customers who are unemployed?  Don't we count?  We have been your bread and butter.  I need some type of discount on my bill and I need it now.

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Diamond Problem Solver

Re: Long time Customer for 20 plus years

That’s Internet Essentials for low income people in a pandemic, to help as many people stay connected as possible. A $10/month savings. I’m sure it won’t be hard for any employee to give you the same $20 credit.

I am a Retired Official Comcast Employee
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Official Employee

Re: Long time Customer for 20 plus years

@Kathy1999 $20 credit applied, thanks for your patience and be safe.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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