Sgraalman's profile

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Monday, February 1st, 2021 4:00 AM

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Installer stopped our service

The installer came for our neighbors and made us lose wifi service. The installer would not fix our problem that he made. Xfinity wont schedule a fix for 3 days.

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3 years ago


@Sgraalman wrote:
The installer came for our neighbors and made us lose wifi service. The installer would not fix our problem that he made. Xfinity wont schedule a fix for 3 days.

What WiFi service was affected?  Did your modem/gateway/router stop producing a WiFi signal or were you pulling from a public WiFi that was no longer available?  Was your internet access affected?  Just how did you determine it was the installation at your neighbors that affected your WiFi and/or exactly what did they say was the problem and what would fix it?

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