Community Forum

Help With Updating Plan

New Poster

Help With Updating Plan

Can someone please assist me in switching to an internet only plan?

Official Employee

Re: Help With Updating Plan

Hi there, jfrisbie33, thanks for reaching out through our Forums Platform for assisting in switching to our internet-only services! I see you are a new poster on our Forums and I wanted to welcome you to the family and wish you a happy posting! We love having you here in the Forums community!

We definitely always want to make sure your services match your lifestyle needs! We would be happy to see what internet-only promotions we have available. Can you please send me a Private Message with your full name and your full address so I can pull up your account?

To send a private message, please click my name "ComcastJeniece" then select "Send a Message" on the right side. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!