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Gigabit PRO Availability

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Regular Visitor

Gigabit PRO Availability

Calling sales is useless, how do I get ahold of someone for a quote / availability check for Gigabit Pro (2Gbps symmetrical).

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Expert

Re: Gigabit PRO Availability


@codezomb wrote:

Calling sales is useless, how do I get ahold of someone for a quote / availability check for Gigabit Pro (2Gbps symmetrical).


Gig Pro Requirements can be found here.
 
Some basic information you need to know.
 
We will need to run a serviceability check to see if your home is eligible for the gigabit pro service.
 
Once we conduct the serviceability check on your home, there is up to $500 activation fee and a $500 installation fee totaling $1,000.
 
Service is $299.95 a month with a $19.95 monthly professional-grade equipment rental fee plus taxes.
 
The Gigabit Pro service requires a two-year contract with an early termination fee, which declines over the course of the contract.
 
You will need to have a computer or other device capable of accepting 2 Gbps services to utilize the full capabilities of Gigabit Pro
 
If your home is serviceable, we will need to build fiber optics to your home. That process can take several weeks. We will communicate our progress throughout that time.
 
Additional info at the links below
 
 
 

 


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Regular Visitor

Re: Gigabit PRO Availability

Thanks, but I have all of this info already. What I need is to talk to someone at xfinity than can check availability and setup installation.
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Regular Visitor

Re: Gigabit PRO Availability

Nobody has any info on who to contact on this? Sales department is useless and has no idea what I'm talking about when I say Gigabit Pro. They keep trying to sell me 1Gbps (which I already have).

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Official Employee

Re: Gigabit PRO Availability

Hello @codezomb

 

I can put in a ticket to see if we can install the fiber Gigabit Pro to your address. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!