Another month has passed and still not contact from 4 different private messages to support staff on the forums and several phone calls to open tickets. This is beyong frustrating at this point

Don't hold you're breath. I've had zero feedback from anyone since the initial PM. I reached out to several employees and still nothing...

Hi @ComcastMartin , I'm having the same problem trying to get in touch with someone to verify service at my current address and the new address i'm moving to in a couple months. This was available at my current residence and shows up in the website w