rschultz1971's profile

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Tuesday, January 5th, 2021 8:00 AM

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Damage Claim: downed line damaged my car

I was driving down my street and a phone line that was lying on the street wrapped around my side mirror and broke it. I would like to file a damage claim with Comcast--how do I go about doing that? I have pictures of the damage and the wire.

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Gold Problem Solver

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25.9K Messages

3 years ago

If it’s a phone line it may not be Comcast. Is it cable or phone line, they are different.

Official Employee

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6.9K Messages

3 years ago

Hi @rschultz1971! Thanks for posting to the Xfinity Forum. Just checking in with you to see if you saw @CCAndrew's message?

 

Were you able to verify whether it was a cable line or a phone line? We want to help submit a damage claim if this is, in fact, our line. Please keep us posted.

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