pewter_moose's profile

Frequent Visitor

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5 Messages

Thursday, August 20th, 2020 10:00 AM

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Credit for power/service outage

Last week, we were hit with severe storms and our power was out for a total of 79 hours. Was wondering how to get a credit on our account for this. 

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Accepted Solution

Gold Problem Solver

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18.9K Messages

5 years ago

@pewter_moose  Apologies for the power outage and service disruptions. I have applied a credit on your account for 4 days of service. 

 

As a courtesy, I have also credited back any late charges incurred over the past 24 months plus an additional credit for your loyalty.

 

Thanks for your patience and hang in there.

 

Frequent Visitor

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5 Messages

5 years ago

Thank you so much!! 

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