Credit for power/service outage

[pewter_moose]

Last week, we were hit with severe storms and our power was out for a total of 79 hours. Was wondering how to get a credit on our account for this. 

[ComcastTeds · Accepted solution]

@pewter_moose  Apologies for the power outage and service disruptions. I have applied a credit on your account for 4 days of service. 

As a courtesy, I have also credited back any late charges incurred over the past 24 months plus an additional credit for your loyalty.

Thanks for your patience and hang in there.

[pewter_moose]

Thank you so much!!