Last week, we were hit with severe storms and our power was out for a total of 79 hours. Was wondering how to get a credit on our account for this.
Solved! Go to Solution.
@pewter_moose Apologies for the power outage and service disruptions. I have applied a credit on your account for 4 days of service.
As a courtesy, I have also credited back any late charges incurred over the past 24 months plus an additional credit for your loyalty.
Thanks for your patience and hang in there.