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Credit for Outages

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New Poster

Credit for Outages

There have been several internet and cable outages in my area during the last two days (10/28-10/30)  which have impacted by ability to do work.  Would I be able to get credit for the time that these services were out?

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Official Employee

Re: Credit for Outages

@lindseyitz Apologies for the issue and the experience that you described above. We have applied a credit to your account cover the days you mentioned. Thanks for your patience.    


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