New Poster
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2 Messages
Can't get through to a representative
I used the virtual assistant to try and fix the internet connection- no luck. So I responded that I needed to be connected with an agent, and it won't even put me in the queue. HELP
New Poster
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2 Messages
I used the virtual assistant to try and fix the internet connection- no luck. So I responded that I needed to be connected with an agent, and it won't even put me in the queue. HELP
XfinityJoeTru
Official Employee
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7K Messages
4 years ago
Hi maple1. Thank you for visiting and posting on our Forum. Apologies you were experiencing troubles getting through to us. I can assist with repairing your internet connection. Please reach out to me via private message and include your full name and service address so I can assist you. To send a private message: click my name (ComcastJoeTru) to view my profile. Then click the link that says "Send a message" and there you can private message me.
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Joelove1
New Poster
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1 Message
4 years ago
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Praiselord1
New Poster
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1 Message
4 years ago
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