Good morning @jerrigreene and thank you for posting on our Forums page! I know it's never fun to receive a bill that's higher than expected. Rest assured you've reached the right team to look into your account concerns and see what we can do to help bring that bill back down. To better assist, can you please send me a Private Message including your first and last name as it appears on the account? To send me a Private Message, please click my name “ComcastAlyssa” and click “Send a message."
Hello @Jlennonfan, thank you for taking the time to reach out to us on the forums I hope you are doing well! We would be more than happy to assist you with any questions or concerns you may have today. Can you please make your own thread and let us know how we can assist to get started?
CCBiancaB
Problem Solver
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574 Messages
4 years ago
Hi, @Kyisha08! Thanks for reaching out for assistance. How may we help?
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XfinityAlyssaA
Official Employee
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2K Messages
4 years ago
Good morning @jerrigreene and thank you for posting on our Forums page! I know it's never fun to receive a bill that's higher than expected. Rest assured you've reached the right team to look into your account concerns and see what we can do to help bring that bill back down. To better assist, can you please send me a Private Message including your first and last name as it appears on the account? To send me a Private Message, please click my name “ComcastAlyssa” and click “Send a message."
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jerrigreene
New Poster
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1 Message
4 years ago
I need to know why my bill is $40 more this month.
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Jlennonfan
Visitor
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1 Message
4 years ago
I need to chat with an agent.
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