Community Forum

Agent

Kyisha08
New Poster

Agent

I need help
ComcastBianca
Official Employee

Re: Agent

Hi, @Kyisha08! Thanks for reaching out for assistance. How may we help?


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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jerrigreene
New Poster

Re: Agent

I need to know why my bill is $40 more this month.

 

ComcastAlyssa
Official Employee

Re: Agent

Good morning @jerrigreene and thank you for posting on our Forums page! I know it's never fun to receive a bill that's higher than expected. Rest assured you've reached the right team to look into your account concerns and see what we can do to help bring that bill back down. To better assist, can you please send me a Private Message including your first and last name as it appears on the account? To send me a Private Message, please click my name “ComcastAlyssa” and click “Send a message."


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!