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Greetings, @Jedlicka1402! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear of the issue you are having with trying to redeem your coupon. In order to get the 16 digit code, you have to first activate the coupon. You should be able to do this by visiting https://comca.st/3cmk7p2. If you still find yourself needing help, please feel free to send me a PM with your first and last name so I may further assist you!
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
