Hey there, Jcrewsx6, I definitely apologize for the issues you have had with getting your services up and running and the customer experience. We definitely want to get your service issues resolved so you can enjoy all of the amazing features we have to offer. I would like to take a look at your account details. Can you please send a Private Message so I can pull up your account with your full name and your full address?
To send a private message, please click my name "ComcastJeniece" then select "Send a Message" on the right side.