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muffled sound from one local channel

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New Poster

muffled sound from one local channel

For the past 5 days one of our local channels (WTTV 4 CBS affiliate) has muffled sound. The music is audible but muted and the spoken words are inaudible.

Every other station works fine. I have done a system reset without any improvement. 

The sound will play without distortion if I turn on video description but then you get all the other things from video description.

The local station plays fine through the air.

 

Any ideas?

 

 

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Diamond Problem Solver

Re: muffled sound from one local channel

It’s possible it’s a local head end issue, you would need a tech out to verify as no one else would be able to explain why or troubleshoot

I am a Retired Official Comcast Employee
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