channel not available anymore

Channel 809 - CW Pittsburgh affilitate is not on the guide anymore. I called Xfinity and inquired why it wasnt available, I was told (after a rather lengthy time) that there is a technical problem with the CW side of the broadcast. I was told it would be available in a day or so. Its been 4 days and still not available. Whats going on??? And since I already paid to have this channel and I cant , what is Xfinity going to do to compansate me??