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Not all channels are used in all locations, so it may not exist where you live. Have you ever received channel 7 in the past? You can go to https://www.xfinity.com/support/local-channel-lineup to see your channels. Here's what mine shows.
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
