New Poster
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2 Messages
Typo in Guide channel 654
CBS nationally has "CBS This Morning" starting at 6:59 AM MST Monday thru Friday. Our local Denver station has their local program "CBS4 This Morning" starting at 4:59 AM M-F. Xfinity works OK M-Th but has a typo in the Guide for every Friday in that someone forgot to put the "4" in the local channel's listing. If one looks at our Denver Guide on any Friday it states that "CBS This Morning" begins at 4:59 and again at 6:59 which is incorrect. Please pass this message on to someone with the power to add the digit 4 to the 4:59 AM show so we Xfinity customers record the correct show.
Thanks you.
XfinityNima
Official Employee
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39 Messages
3 years ago
Thanks so much for bringing this issue to our attention. We suspect this is an upstream issue related to the TV listings that are supplied to us, and are working to get it resolved as quickly as possible.
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XfinityNima
Official Employee
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39 Messages
3 years ago
Hello. I've been advised that the incorrect listing has been updated. You should no longer have issues with the CBS4 This Morning series recording. But if you do, please let me know.
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jj_argo
New Poster
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2 Messages
3 years ago
It's fixed. Thanks for forwarding my message to the proper office.
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