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The CW Audio

marmed911
New Poster

The CW Audio

The CW, the audio is swapped we can hear music and laugh tracks loud but cannot hear the speech track for the actors!

ComcastMichele
Official Employee

Re: The CW Audio

u/marmed911 Thanks for taking the time to reach out to us regarding your audio issues. I am so sorry to hear that you are having this issue. I love this network and I would find that super frustrating myself. I am so very sorry for the delay between responses and I appreciate your patience with us. I would love to get to the bottom of this with you. Can you please reach out through
https://comca.st/2YCMEhS with your first and last name, name on the account if different, and service address? If you’re having trouble locating this information, you can also reference our world-class MyAccount app to view all of your account details by the simple touch of your fingertips! Please follow the process here to learn how to obtain that information: https://comca.st/3tkl9ba;


I am an Official Comcast Employee.
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ComcastMichele
Official Employee

Re: The CW Audio

@marmed911 Thanks for taking the time to reach out to us regarding your audio issues. I am so sorry to hear that you are having this issue. I love this network and I would find that super frustrating myself. I am so very sorry for the delay between responses and I appreciate your patience with us. I would love to get to the bottom of this with you. Can you please reach out through private message ( find out how through this link https://comca.st/3tj1bNR) with your first and last name, name on the account if different, and service address? If you’re having trouble locating this information, you can also reference our world-class MyAccount app to view all of your account details by the simple touch of your fingertips! Please follow the process here to learn how to obtain that information: https://comca.st/3tkl9ba;


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!