TV channels missing

[jimmyjackjune]

I have a preferred tv package which should include TCM and other channels, but when I go to those channels it says a subscription is needed.  Please check it out and let me know how we can get this fixed.

[andyross]

TCM was moved to Sports/Entertainment last fall. Many Encore channels were also deleted, although Screenpix replaced some of them. If you have an older Preferred account, then you may have gained the full Epix channels, which is a full-line movie and TV show channel, similar to Starz.