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SD channels, many now missing showing error code 225

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SD channels, many now missing showing error code 225

I just noticed starting this morning many SD channels won't show program picture or sound when trying to tune to those channels. The HD corresponding channels show programming OK. The Channel Guide still shows these SD channels as existing with programming. I have the Digital Starter TV program plan. These SD channels won't show on both my DTAs and one HD DVR (all Xfinity equipment). Restarting and refreshing devices still results in the same missing SD channels. Xfinity website inquiry shows no outages in my area. Has Xfinity decided to eliminate these SD channels (DISC, HALLMARK, ROOT, ESPN, NBCSN, FOOD, HIST, TLC, NIK, DIS, TOON, A&E, TNT, TBS, BET, USA, SYFY, COM, VH1, MTV1, E!, BRAVO, AMC, HGTV, etc, etc)? There was no notice given that these SD channels were being discontinued.

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Diamond Problem Solver

Re: SD channels, many now missing showing error code 225

What’s the error code on your dvr?

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Re: SD channels, many now missing showing error code 225


@CCAndrew wrote:
What’s the error code on your dvr?

Thanks for responding. I'm not able to give you the DVR error code because the problem I described has cleared up now. Perhaps Xfinity tech fixed it because I posted or to keep you from helping me further?? Bless you and thanks, problem mysteriously solved. Stay healthy.

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Diamond Problem Solver

Re: SD channels, many now missing showing error code 225

Usually those codes have to do with individual channel frequency signal levels being weak or bad. Stay healthy, as well!

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
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