JMB85's profile

Frequent Visitor

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6 Messages

Sunday, October 25th, 2020 12:00 PM

Closed

Pixellation issues

I continue to experience significant pixelation on a regular basis on handful of channels. I have had 2-3 Comcast techs out and make a few chnages inside (internal splitter) and outside where the drop meets my inside wiring (also a splitter issue). But these issues persist and Comcast does not seem to care or pay attention. At what point do I give up and call Verizon?

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Expert

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24.6K Messages

5 years ago

I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread from a Comcast Official Employee.

Administrator

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4.4K Messages

5 years ago

Greetings, @JMB85! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear of the issues you keep having with your signal pixelating. I would like to have a closer look at what could be going on. Can you please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

Frequent Visitor

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6 Messages

5 years ago

Thanks
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