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Pixelation Problems

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New Poster

Pixelation Problems

I have been getting problems on certain HOWARD COUNTY, MD HD Channels.  Is there any way to identify what frequency (Channel ID) is being used for specific Xfinity HD Channels?  I see Power and SNR changes eand know that the problem is external to my house (Xfinity acknowledged that but hasn't identified and fixed in 6 months).

 

Example HD Channels:  814, 816, 819, 823, 825, 826, 829, 831, 832, 837, 838, 839

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Diamond Problem Solver

Re: Pixelation Problems

Only techs locally will know that information.

I am a Retired Official Comcast Employee
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New Poster

Re: Pixelation Problems

That's a shame.  They are a silent bunch...

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Diamond Problem Solver

Re: Pixelation Problems

Have a tech out and ask

I am a Retired Official Comcast Employee
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New Poster

Re: Pixelation Problems

I have had several Techs out and none seem to have that information - or - won't/can't provide it.  It's very frustrating.