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Pixalization on some channels

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Regular Visitor

Pixalization on some channels

One TV in our house of 3 TVs has chronic pixalization.  We have done the troubleshooting, exchanged the DVR box, exhausted on the phone xfinity , changed cables, changed TVs , help!,

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Diamond Problem Solver

Re: Pixalization on some channels

Probably the interior cable or cable signal, do you have a lot of splitters? Or can you give a brief description of your wiring

I am a Retired Official Comcast Employee
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Regular Visitor

Re: Pixalization on some channels

We have 4 tv's hooked up, we also have a " booster" that infinity installled when we moved here, 5 years ago. 

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Regular Visitor

Re: Pixalization on some channels

We have 4 tv's hooked up, we also have a " booster" that xfinity installled when we moved here, 5 years ago. 

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Diamond Problem Solver

Re: Pixalization on some channels

Since it’s only affecting one tv it’s going to be the cable, the cable connectors or possibly the wall plate. Make sure everything is tight

I am a Retired Official Comcast Employee
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New Poster

Re: Pixalization on some channels

Have you found a solution?  I posted this  same problem recently and have had no replies and am very frustrated.  

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Diamond Problem Solver

Re: Pixalization on some channels

@dennette24
Your post included a possible solution but you chose the electrician’s advice over the tech’s. If the recommendation was changing your interior cable, try it. It’s part of troubleshooting to eliminate one thing at a time

I am a Retired Official Comcast Employee
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Regular Visitor

Re: Pixalization on some channels

No solution yet.   Very  frustrating   We have checked everycable hooked to the TV. 

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Diamond Problem Solver

Re: Pixalization on some channels

It’s not necessarily something you’ll see

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Regular Visitor

Re: Pixalization on some channels

CCAndrew, I believe it's the cable coming out of the wall.  Is that an xfinity issue or ours?