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Picture and Sound Issue
Anyone else having trouble with the picture and sound periodically going in and out for about 30 seconds or so?
I have already rest my boxes both by power resetting as well as the rest feature on my cable system.
Comcast tech services also issued a rest from the office when I called last week.
Issue appears on all boxes as well as all channels.
CCAndrew
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25.9K Messages
5 years ago
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mrshvd3
Contributor
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348 Messages
5 years ago
Yes, I've been having that same problem.
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fmdv55
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3 Messages
5 years ago
I have checked all the connections and we are not using any splitters.
Each TV has its own cable run to it..
Comcast customer service tried to reset from thier end and as you stated did not corret the issue.
Other than that they have been NO help at all.
From what I have read in this and other foroums, the issue may be related to so many extra people being home using cable tv and Internet..
Thanks for your input
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CCAndrew
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5 years ago
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fmdv55
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3 Messages
5 years ago
But all the lines are actually "split " outside in a Comcast junction box.
I was referring to the splitters that people buy and add to the cable themselves.
I know these type of splitters can cause issues..
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CCAndrew
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25.9K Messages
5 years ago
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